Email Communications Policy

This policy describes how Dee's Landscaping ("we," "us," or "our") handles email communications with our customers.

Our Approach to Email

We use email to respond to customer inquiries and coordinate services. When you email us or submit a contact form on our website, we may send emails to:

  • Provide estimates and proposals
  • Answer questions about our services
  • Send service-related documentation
  • Coordinate appointments and schedules
  • Share project updates and information
  • Send invoices and payment receipts

Email Frequency

Email frequency varies based on your service needs and ongoing projects. We primarily send emails in direct response to your inquiries or related to scheduled services.

Information We Receive

When you communicate with us via email, we receive:

  • Your email address
  • Name and contact information you provide
  • The content of your messages
  • Any attachments or files you send
  • Date and time of communications

How We Use Your Information

We use this information solely to:

  • Respond to your inquiries
  • Prepare and send estimates
  • Coordinate scheduled services
  • Process payments and send invoices
  • Maintain records of our communications
  • Improve our customer service

Your Rights

Regarding email communications:

  • You can unsubscribe from non-essential emails at any time by clicking the unsubscribe link in our emails
  • You will continue to receive essential service-related communications (like invoices and appointment confirmations) as long as you are an active customer
  • You can contact us at [email protected] to update your communication preferences

Security & Retention

We maintain appropriate technical and organizational measures to protect your information. We retain communication records as required for business and legal purposes.

Changes to This Policy

We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this policy, please contact us at:

Dee's Landscaping
11414 W Newkirk Rd
Spokane, WA 99224
(509) 921-8905
[email protected]