SMS Communications Policy
This policy describes how Dee's Landscaping ("we," "us," or "our") handles text message communications with our customers.
Our Approach to Text Messages
We use text messaging to respond to customer inquiries and coordinate services. When you text our business number or provide your phone number for service coordination, we may respond via text message to:
- Answer questions about our services
- Confirm appointments and service times
- Provide service updates
- Respond to your requests
Message Frequency
Message frequency varies based on your service needs and ongoing communications. We only send messages in direct response to your inquiries or related to scheduled services. Standard message and data rates may apply.
Your Rights
When texting with us:
- Text HELP for support information
- Text STOP to opt out of text communications
- Contact us at (509) 921-8905 or [email protected] for assistance
Information We Receive
When you communicate with us via text, we receive:
- Your mobile phone number
- The content of your messages
- Date and time of communications
How We Use Your Information
We use this information solely to:
- Respond to your inquiries
- Coordinate scheduled services
- Maintain records of our communications
- Improve our customer service
Security & Retention
We maintain appropriate technical and organizational measures to protect your information. We retain communication records as required for business and legal purposes.
Changes to This Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have questions about this policy, please contact us at:
Dee's Landscaping
[11414 W Newkirk Rd, Spokane, WA 99224
(509)921-8905
[email protected]
